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1 0%;min-height:0;overflow-y:auto;overflow-x:hidden;position:relative}.inbox-thread-scroll .inbox-empty-state{position:absolute;top:0;right:0;bottom:0;left:0}.inbox-thread-scroll .message{min-width:0;overflow-wrap:anywhere;position:relative;flex:0 1 auto;max-width:75%}.inbox-thread-scroll .d-flex.mb-4:not(.user){justify-content:flex-end}.inbox-thread-scroll .d-flex.mb-4:not(.user) .message .d-flex{align-items:center;justify-content:space-between;gap:8px;width:100%}.inbox-thread-scroll .d-flex.mb-4:not(.user) .message .text-title,.inbox-thread-scroll .d-flex.mb-4:not(.user) .message .text-small{flex:0 0 auto!important}.inbox-thread-scroll .d-flex.mb-4:not(.user) .message .d-flex .text-title{flex:0 0 auto}.inbox-thread-scroll [data-message-direction=out] .message-body{text-align:right}.inbox-thread-scroll [data-message-direction=out] .message.is-multiline .message-body{text-align:left}.inbox-thread-scroll [data-message-direction=out] .message 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12px;font-size:12px;color:#374151;cursor:pointer}.message-tags-item:hover{background:#f3f4f6;color:#111827}.message-tags-item.is-active{background:#eef2ff;color:#4338ca}.message-tag-dot{width:8px;height:8px;border-radius:999px;display:inline-block;margin-right:6px}.message-tags-empty{padding:6px 12px;font-size:12px;color:#9ca3af}.message-tags-list{margin-top:6px;display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end}.message-tag-chip{display:inline-flex;align-items:center;padding:4px 8px;border-radius:6px;font-size:11px;font-weight:600}.inbox-tag-color{display:inline-flex;align-items:center;gap:6px}.inbox-tag-color-dot{width:10px;height:10px;border-radius:999px;display:inline-block;box-shadow:inset 0 0 0 1px #00000014}.message.is-highlighted{border:1px solid #60a5fa;background:#eff6ff;box-shadow:0 12px 18px #2563eb1f}.inbox-thread-scroll .message img,.inbox-thread-scroll .message video,.inbox-thread-scroll .message audio{display:block;max-width:100%;height:auto;border-radius:10px}.inbox-thread-scroll .message video{width:100%}.inbox-thread-scroll [data-inbox-loading]{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;background:#ffffffb3;z-index:4;pointer-events:none}.inbox-composer{display:flex;align-items:stretch;gap:0;padding:0;border-radius:10px;background:#f8fafc;border:1px solid #d7dde5;overflow:visible}.chat-input-area.is-archived .inbox-composer{opacity:.65;pointer-events:none}.inbox-composer-alert{margin-bottom:.75rem;padding:.5rem .75rem;border-radius:.5rem;background:#fff7ed;border:1px solid #fdba74;color:#9a3412;font-size:.85rem}.inbox-thread-status{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;font-size:10px;font-weight:600;background:#fee2e2;border:1px solid #fecaca;color:#b91c1c}.inbox-attach{position:relative;display:flex;align-items:center;justify-content:center;background:#f1f4f8;border-right:1px solid #d7dde5;min-width:56px;overflow:visible}.inbox-record{display:flex;align-items:center;justify-content:center;background:#f1f4f8;border-right:1px solid #d7dde5;min-width:56px}.inbox-record .composer-record.is-recording{color:#dc2626}.inbox-record .composer-record .record-dot{width:6px;height:6px;border-radius:999px;background:#dc2626;margin-left:6px;display:none}.inbox-record .composer-record.is-recording .record-dot{display:inline-block}.inbox-attach .composer-btn{background:transparent;border:none;padding:10px 12px;display:flex;align-items:center;justify-content:center}.inbox-attach-menu{position:absolute;bottom:100%;left:0;min-width:12rem;background:#fff;border:1px solid rgba(0,0,0,.08);border-radius:.5rem;padding:.25rem;box-shadow:0 8px 24px #0000001f;display:none;z-index:30}.inbox-attach:hover .inbox-attach-menu,.inbox-attach[data-open="1"] .inbox-attach-menu{display:block}.inbox-attach-menu .attach-item{width:100%;text-align:left;display:flex;align-items:center;gap:.5rem;padding:.5rem .65rem;border:none;border-radius:.4rem;background:transparent;color:#111827;cursor:pointer}.inbox-attach-menu .attach-item:hover{background:#4f8df61f;color:#0b75d1}.inbox-attachment-preview{background:#fff;border:1px solid #e5e7eb;border-radius:.5rem;padding:.5rem .75rem;color:#111827;display:flex;align-items:center;gap:.75rem}.inbox-attachment-preview .preview-thumb{width:42px;height:42px;border-radius:.5rem;overflow:hidden;display:flex;align-items:center;justify-content:center;background:#f3f4f6;flex:0 0 auto}.inbox-attachment-preview .preview-thumb img{width:100%;height:100%;object-fit:cover;display:block}.inbox-attachment-preview .preview-meta{min-width:0;flex:1 1 auto}.inbox-attachment-preview .preview-name{font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:0}.inbox-attachment-preview .preview-type{font-size:.75rem;color:#11182799}.inbox-attachment-preview .composer-btn,.inbox-composer .composer-btn{background:transparent;border:none;color:#111827;padding:.25rem;line-height:1;display:inline-flex;align-items:center;justify-content:center}.inbox-composer .composer-btn:hover{color:#111827}.inbox-composer .composer-input{flex:1;background:transparent;border:none;color:#111827;outline:none;resize:none;padding:12px 14px;min-height:72px;max-height:240px;overflow-y:auto;scrollbar-width:none;-ms-overflow-style:none}.inbox-composer .composer-input::-webkit-scrollbar{width:0;height:0}.inbox-composer .composer-input::placeholder{color:#1118278c}.inbox-composer .composer-send{color:#0b75d1;padding:0 12px;background:transparent;border:none}.inbox-composer .composer-send i{font-size:1.5rem}.chat-date-separator{display:inline-block;padding:4px 8px;border-radius:8px;background:#f3f4f6;color:#111827;font-weight:600;font-size:12px;border:1px solid #111827}.composer-sending .spinner{width:18px;height:18px;border-width:2px;border-style:solid;border-color:#ffffff40;border-top-color:#4f8df6;background:transparent!important;box-shadow:none!important}.composer-sending .spinner{border-color:#4f8df640;border-top-color:#4f8df6;border-right-color:#4f8df6}.composer-sending .spinner:before,.composer-sending .spinner:after{display:none!important}.start-chat-btn{display:inline-flex;align-items:center;gap:6px;padding:8px 12px;border-radius:12px;border:1px solid #d1d5db;background:#fff;color:#0b75d1;font-weight:700;box-shadow:0 6px 16px #0000000f;transition:all .15s ease}.start-chat-btn:hover{border-color:#9ca3af;box-shadow:0 10px 24px #00000014}.start-chat-btn i{font-size:16px}.start-chat-pop{position:fixed;width:320px;background:#f3f4f6;border-radius:6px;border:1px solid #e5e7eb;box-shadow:0 16px 30px #00000024;display:none;z-index:2000;overflow:hidden}.start-chat-modal .header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid #e5e7eb}.start-chat-modal .header h4{margin:0;font-size:1.05rem;font-weight:700}.start-chat-modal .header .sub{color:#6b7280;font-size:.95rem}.channel-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px;padding:16px 20px}.channel-pill{border:1px dashed #d1d5db;background:#f9fafb;border-radius:12px;padding:10px 12px;display:flex;align-items:center;gap:10px;pointer-events:none}.channel-pill .icon{width:40px;height:40px;border-radius:50%;background:#eef2ff;color:#4338ca;font-weight:700;display:inline-flex;align-items:center;justify-content:center;overflow:hidden;flex-shrink:0}.channel-pill .icon img{width:100%;height:100%;object-fit:cover}.channel-pill .label{font-weight:700;color:#111827;font-size:.95rem}.phone-card{margin:0 20px 20px;border:1px solid #e5e7eb;border-radius:14px;padding:14px 16px;background:#f8fafc}.phone-card h5{margin:0 0 4px;font-size:1rem;font-weight:700}.phone-card .subtext{color:#6b7280;margin-bottom:10px;font-size:.95rem}.phone-row{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:center}.phone-row input{width:100%;padding:10px 12px;border:1px solid #d1d5db;border-radius:10px;font-size:1rem;background:#fff}.phone-row button{border:1px solid #d1d5db;background:#fff;color:#9ca3af;border-radius:10px;padding:10px 14px;cursor:not-allowed}.channel-strip{display:flex;gap:8px;padding:12px 16px 0;flex-wrap:wrap}.channel-chip{display:inline-flex;align-items:center;gap:8px;padding:8px 10px;border-radius:10px;border:1px dashed #d1d5db;background:#f8fafc;pointer-events:none}.channel-chip .icon{width:28px;height:28px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#eef2ff;color:#4338ca;overflow:hidden;font-weight:700}.channel-chip .icon img{width:100%;height:100%;object-fit:cover}.channel-chip .label{font-weight:700;color:#111827}.dialer-card{margin:0;border:0;border-radius:0;background:transparent;box-shadow:none;padding:16px}.dialer-card{margin:0;border:0;border-radius:0;background:transparent;box-shadow:none;padding:12px 14px 18px}.dialer-header{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:10px;font-weight:800;font-size:1.05rem;color:#0f172a}.dialer-title{margin:0;font-weight:800;font-size:1.05rem}.dialer-sub{color:#6b7280;font-size:.95rem;margin:6px 0 10px;text-align:left}.dialer-select-container{margin-bottom:10px}.dialer-name{width:100%;padding:8px 10px;border-radius:6px;border:1px solid #d1d5db;background:#fff;margin-bottom:10px;font-size:.95rem;height:42px}.dialer-line{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:6px;margin-bottom:14px;border-bottom:2px solid #0b75d1;padding:6px 0}.dialer-prefix-input{font-weight:600;color:#111827;width:50px;border:none;background:transparent;outline:none;padding:0;font-size:1rem}.dialer-input{width:100%;border:none;background:transparent;font-size:1rem;outline:none;padding:0}.dialer-helper{text-align:center;color:#6b7280;margin-bottom:14px;font-size:.95rem}.dialer-pad{display:grid;grid-template-columns:repeat(3,1fr);gap:6px 10px;align-items:center}.dialer-key{border:1px solid #f3f4f6;background:#f3f4f6;border-radius:6px;padding:8px 0;height:68px;font-weight:800;color:#111827;cursor:pointer;font-size:1.3rem;transition:background .12s ease,border-color .12s ease,box-shadow .12s ease;-webkit-user-select:none;user-select:none;display:grid;grid-template-rows:auto auto;justify-items:center;align-items:center;gap:2px}.dialer-key i,.dialer-key svg{line-height:1;font-size:1.3rem}.dialer-key:hover{background:#fff;border-color:#e5e7eb;box-shadow:0 6px 12px #0000000f}.dialer-key .num{display:block;line-height:1.1;font-size:1.2rem}.dialer-key .letters{display:block;font-size:.65rem;color:#6b7280;margin-top:0;font-weight:600;line-height:1}.sms-icon{width:36px;height:36px;object-fit:contain}